Let's say that your main character has a friend named “James T. Mitchell, Jr.”
His family calls him Jimmy, his mother calls him James, his grandparents call
him Junior, and his friends call him Mitch.
Now, your
audience probably has enough to do keeping track of the names of several different characters; if you try to make them remember more than one name for a single character, they’re going to have trouble. So if you have a character like this,
consider pruning down the number of names you’ve given them. Ask yourself why
this character has so many names and whether or not it actually adds anything to the plot or the character. If the answer is no, just
cut down to one name.
But if you
absolutely must have all of these names for James T. Mitchell, Jr., than you
need to be consistent. Here's an example of too many names being handled poorly, patterned off of stories I've edited:
Dan waved as Mitch came running out of the house.
“James,
you can’t leave until you finish your chores,” James’s mother shouted from the kitchen window.
Mitch
winced. “I can do them tonight, mom!” he shouted back. He grinned at Dan and gestured to the hole in the fence. Dan smiled
and climbed through into the neighbor’s yard.
“James
Mitchell, don’t you dare leave!” James’s mother screamed. James ignored her. “James!”
“Let’s
go see if Sally is home,” Mitch said.
In the dialog of this example, Mitch was called by three different names—James, James Mitchell, and Mitch—and that's okay. What makes the passage confusing is that his name also alternates in the prose (that is, in the text that isn't dialog): he's Mitch in the first, third, and fifth paragraphs, but he's James in the second and fourth. This makes it seem as though two different characters are being referred to. Sure, your reader would probably figure out what was going on, but they shouldn't have to “figure out” something as simple as what character you're talking about.
The answer to this problem is to only refer to the character by one name in the prose. In our example above, Dan is our viewpoint character; and Dan thinks of James T. Mitchell, Jr. as "Mitch," just like the rest of their friends. So James T. Mitchell, Jr. will always be "Mitch" in the prose, even if his mother and family call him by other names in the dialog.
Done well:
Dan waved as Mitch came running out of the house.
“James,
you can’t leave until you finish your chores,” Mitch’s mother shouted from the kitchen window.
Mitch
winced. “I can do them tonight, mom!” he shouted back. He grinned at Dan and gestured to the hole in the fence. Dan smiled
and climbed through into the neighbor’s yard.
“James
Mitchell, don’t you dare leave!” Mitch’s mother screamed. Mitch ignored her. “James!”
“Let’s
go see if Sally is home,” Mitch said.
Note that this scene will still be confusing if we haven't already made it clear to our readers that people call Mitch by many different names; you can't just drop a character into the story and have everyone call him something different without explaining what's going on. If it seems like it would be difficult to fit in an explanation about Mitch's name before we introduce him, that's because it would be! That is one reason why I recommend against giving one character multiple names.
Now, if this story had multiple viewpoint characters, then we might be able to refer to Mitch by a different name in the prose. In sections written from Dan’s viewpoint, Mitch would always be “Mitch,” as we've discussed. But if you had sections
written from Mitch’s mother’s point of view, you might switch to calling him "James," because that is how his mother thinks of him. But remember that you would be running the risk of needlessly confusing your readers. And either
way, you must always be sure to keep each viewpoint consistent—when we’re in
Dan’s head, Mitch is always “Mitch,” and when we’re in the mother’s
view, Mitch is always “James.” Always.
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